- New router set up. Wi-Fi name and password are on the fridge card.
- iPad updated, and photos now back up every night.
- To video call Sarah: open FaceTime, tap her name, tap the green camera.
Tech help that comes to your door
Hi, I’m Gabriel. I fix, set up, and explain phones, computers, Wi-Fi, and TVs at your kitchen table, anywhere in Farmington Hills and Metro Detroit.
- I come to you Home visits, or help by phone and video
- Plain English No jargon, and no question is too small
- Price up front You know the cost before I start
- Security first I set things up safely and spot scams
Fixes, setups, lessons, and scam checks
Tell me what’s going on in your own words. You don’t need the technical name for it.
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Fix what’s not working
Slow computer, Wi-Fi that drops, a printer that won’t print. I find the cause and fix it.
- Slow or frozen computers
- Wi-Fi and internet problems
- Printers and scanners
- Email and password trouble
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Set up new tech
Phones, TVs, doorbell cameras. I set it up and move your photos and contacts over.
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Stay safe from scams
Strange call or pop-up? Ask me before you click. I lock down your devices too.
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One-on-one lessons
Learn on your own device, at your own pace. Video calls, photos, banking apps.
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Help choosing what to buy
Which phone, laptop, or TV? I tell you what you need, and what you don’t.
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Your tech concierge
One person who knows your devices, with regular check-ups and priority visits.
Local businesses trust me with their tech
I look after the computers, email, security, and websites of small businesses in Metro Detroit.
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Mann Law Group
- IT setup and support
- Business email and accounts
- Security
- Website and online presence
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KOM USA
- IT setup and support
- Business email and accounts
- Security
- Website and online presence
You keep the steps, not just the fix
Before I leave, I write down what I did and how to do it yourself, in large, plain type.
If it plugs in or needs a password, I can probably help
- iPhone and Android
- iPad and tablets
- Mac and Windows
- Wi-Fi and routers
- Printers
- Smart TVs, Roku, Fire TV
- Alexa and Google Home
- Ring doorbells
- Email and passwords
- FaceTime and Zoom
- Photos and backups
- Online banking
Don’t see yours? Call and ask, the answer is usually yes.
Book a call, I visit, it’s sorted
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Step 1: Book or call
Tell me what’s going on. The first 15-minute call is free.
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Step 2: I come to you
A home visit at a time that suits you, or a phone or video call.
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Step 3: It’s sorted
I fix it, set it up, or teach you, and leave simple written steps.
Helping a parent from far away?
Book help for a parent, grandparent, or friend. I visit them and, with their permission, tell you how it went.
Book for someone else- Set up a phone or tablet so they can video call you
- Check a suspicious call or email before money is lost
- Make text and icons bigger and easier to see
- Leave written steps they can follow alone
Most tech problems aren’t hard, just badly explained
I started GLM Digital Consulting to be the patient, local person you can call. You reach me, not a call center, and I already know your setup.
More about meWhat people ask before they call
How much does it cost?
The first 15-minute phone call is free. After that, I charge by the hour in 15-minute steps. Home visits have a 1-hour minimum, and help by phone or video has a 30-minute minimum. I tell you the rate before I start.
Do you come to my home?
Yes. I visit homes in Farmington Hills and across Metro Detroit. If you prefer, I can also help by phone or video call.
What are your hours?
Monday to Friday, 9 am to 5 pm. I reply within 4 business hours, Monday to Friday. For urgent help outside these hours, call me. If I can help, after-hours time costs 1.5 times the normal rate.
What if I don’t know what’s wrong?
That’s fine, that’s my job. Tell me what you see on the screen, or what stopped working, and I’ll find the cause.
Can I book for my mom, dad, or a friend?
Yes. Book online or call me, and tell me who the help is for. With their permission, I can keep you updated after each visit.
Will you try to sell me things?
No. I don’t work for a store or a brand. I recommend only what you need, and many problems don’t need anything new.
Is my personal information safe with you?
Yes. Security comes first in everything I do. I only open what I need to fix the problem, and I ask before I touch anything personal. You stay in charge of your passwords.
Do you help small businesses too?
Yes. I set up and look after computers, email, Wi-Fi, and security for small offices.